Terms & Conditions

01 Agreement to Terms

By accessing or using Striker Ads' services, website (www.strikerads.com), call systems, or any related services (collectively, "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you do not have permission to access our Services.

02 Definitions

03 Services Description

3.1 Core Services

Striker Ads provides:

• New patient coordination and call follow-up systems
• Automated appointment scheduling and confirmation
• Lead generation and qualification services
• Digital marketing campaigns (Meta platforms: Facebook & Instagram)
• Marketing analytics and reporting
• CRM integration and management (GoHighLevel platform)
• SMS/text messaging campaigns
• Email marketing campaigns
• Custom marketing strategies for dental practices
• Virtual assistant coordination and training
• Custom video ad production and creative services

3.2 Service Limitations & Exclusivity

• Services are provided on an "as available" basis
• Automated responses may require human oversight
• Results may vary based on market conditions, client participation, and other factors
• We work exclusively with one dental practice per city/territory

04 Account Registration & Security

You must provide accurate, current, and complete information and be at least 18 years old or the age of majority in your jurisdiction. You are responsible for maintaining the confidentiality of login credentials and for all activities under your account. You must notify us immediately of any unauthorized access.

05 User Conduct

Acceptable Use

• Use Services only for lawful business purposes
• Provide accurate information about their business and services
• Obtain proper consent before we contact their leads/patients
• Comply with all healthcare advertising regulations

Prohibited Activities

• Violate any laws, regulations, or third-party rights
• Use Services for fraudulent, deceptive, or misleading purposes
• Reverse engineer, decompile, or disassemble any software
• Make false or unsubstantiated claims about treatment outcomes
• Violate HIPAA, TCPA, or other applicable regulations

06 Call System Terms

• You must inform your customers/patients that calls may be recorded
• You are responsible for compliance with local recording laws
• Our new patient coordinators represent themselves as employees of YOUR practice
• You authorize us to act as your representative for appointment setting and patient communication

07 Payment Terms

• Fees are as specified in your service agreement or order form.
• Payment is due upon receipt unless otherwise agreed. We accept major credit cards and ACH transfers.
• Subscription services renew automatically. Cancellation must be received before the renewal date.
• Ad spend is paid directly to Meta platforms (Facebook/Instagram) and is non-refundable.
• Late payments may incur fees of 1.5% per month. Services may be suspended for overdue accounts.

08 Performance & Refunds

Specific performance guarantees are outlined in service agreements. Guarantees apply only to services explicitly covered in writing and require Clients to fulfill their obligations.

09 Intellectual Property

All content on strikerads.com is the property of Striker Ads. Client materials remain the property of the Client, but you grant us a license to use them for campaign purposes.

• Custom ads, videos, and creative content produced by Striker Ads remain our intellectual property.
• Clients receive a license to use these materials during the active service period only.
• Upon termination, you may not continue using Striker-created ads without written permission.

10 Lead Data & Privacy

• Leads generated belong to the Client (dental practice).
• We use lead data solely for providing Services.
• We implement reasonable security measures to protect data (HIPAA-compliant systems).
• Lead data is retained for the duration of service. After 30 days post-termination, data may be deleted.

11 Termination

• Clients may cancel with 30 days written notice to support@strikerads.com.
• No refunds for the current billing period.
• We reserve the right to terminate service immediately for breach of terms, non-payment, or fraudulent activity.
• Upon termination, access to Services is disabled and ad campaigns are paused.

12 Liability & Indemnification

You agree to indemnify and hold harmless Striker Ads from any claims, damages, or expenses arising from your use of Services, violation of these Terms, or violation of any laws or regulations.